Orsakerna till olikheterna spårades bland annat tillbaka till att kundservicefunktionen utfördes både inhouse och var outsourcad till en stor mängd externa leverantörer. Uppföljningen av den verksamhet som bedrevs inhouse och den som var outsourcad såg olika ut och...
Redway hjälpte en koncern med produktionsenheter och säljkontor i samtliga världsdelar att hitta kostnadseffektiva lösningar för sina arbetsflöden – och resultatet överträffade målen på flera sätt.I en global försäljningsfokuserad organisation är det viktigt att vara...
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