Cecilia Johansen har under en stor del av sitt yrkesliv jobbat som kundservicechef och haft fokus på processer som ger fler lojala, nöjda kunder. Det har bland annat handlat om att skapa förutsättningar för såväl individers som verksamheters utveckling och att leda...
Victor Frössling hade jobbat med marknadsföring i nästan tio år med såväl marknadsstrategier som operativt arbete kopplat till kampanjer och produktlanseringar. Efter fem år inom UC, bland annat som ansvarig för koncernens kundupplevelse, fick han tid att tänka igenom...
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